By Larry Kerr
This Opinion piece appears in the April 30 print edition of Transport Topics. Click here to subscribe today.
Carriers have many reasons for maintaining good scores on the new Compliance, Safety, Accountability program introduced by the Federal Motor Carrier Safety Administration.
First and foremost, CSA scores reflect a carrier’s safety factor, with poor scores impeding its ability to:
• Attract the most profitable loads from shippers and logistics providers.
• Keep freight coming and the bottom line growing.
• Avoid being shut down by FMCSA.
• Recruit and retain the kind of drivers who keep those CSA scores looking good.
That last item is something many carriers haven’t realized yet — the connection between scoring well on CSA and attracting high-quality drivers.