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9/16/2016 4:01:00 PM Write a Letter to the Editor Write a letter to the Editor

Managing CSA

Tech Firms See Demand for Safety Rating Tools After Removal of Scores From Public View.

This story appears in the September 12 print edition of iTECH, a supplement to Transport Topics.

Despite the removal of Compliance, Safety, Accountability scores from public view late last year, many shippers and third-party logistics providers remain eager to track carriers’ safety performance, and technology providers are helping to fill that void.

The Federal Motor Carrier Safety Administration withdrew CSA’s percentile scores and relative comparisons among motor carriers in December as required by the FAST Act, the five-year highway law enacted at the end of 2015. FMCSA returned the program’s raw safety data to public view in March, but shippers, logistics firms and insurers continue to seek more specific safety information on carriers.

 

BEST OF SEPTEMBER iTECH: More stories, columns

However, some fleets said they’re reluctant to share their full CSA scores because of what they see as flaws in the program’s methodology.

Derek Ohata, director of compliance for C.R. England Inc., said he frequently receives requests for scores. In fact, some of the carrier’s existing customers still require the information.

“We made the decision that if there is an agreement in place, we still provide the old public BASICs [Behavior Analysis and Safety Improvement Categories]. To others, we tell them they’re no longer public,” he said.

The fleet, which ranks No. 23 on the Transport Topics Top 100 list of the largest U.S. and Canadian for-hire carriers, also stopped sharing its scores internally as part of its monthly newsletter and now provides the scores to its safety employees only.

Irwin Shires, government qualification coordinator for Panther Premium Logistics, also said shippers continue to ask for carriers’ CSA scores.

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By Mindy Long
Contributing Writer


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