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9/16/2016 4:04:00 PM Write a Letter to the Editor Write a letter to the Editor

Fleets Use Technology to Track, Improve CSA Scores


This story appears in the September 12 print edition of iTECH, a supplement to Transport Topics.

Carriers are using a variety of technologies and in-house systems to help monitor and improve their scores under the federal Compliance, Safety, Accountability program.

Werner Enterprises uses software from Transportation Performance Inc. to analyze data and has formed an analytics team that further dissects the information to provide a clear indication of where the company should focus its efforts.

“This helps us see what is the most important and the most immediate,” said Jaime Mause, vice president of safety and compliance at Werner.

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Providing timely feedback to drivers plays an important role in addressing any problems, she added.

“Giving them more information to help them learn about it and prevent it helps with the long-term reduction in violations,” Mause said.

Werner, based in Omaha, Nebraska, ranks No. 15 on the Transport Topics Top 100 list of the largest for-hire carriers in the United States and Canada.

C.R. England Inc. uses scorecards that it reviews with drivers to improve safety, said Derek Ohata, director of compliance.

“We say this is your professional driving résumé. Everybody knows what a résumé is and how powerful it can be,” Ohata said. “You could talk until you’re blue in the face, but until you can show them something they can touch, feel or see, they may not understand.”

Drivers who receive violations can be assigned training modules they can complete through C.R. England’s learning management system. The Salt Lake City-based carrier ranks No. 23 on the for-hire TT00.

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By Mindy Long
Contributing Writer

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