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Transcript of July 24, 2002 Security Chat Session With ATA Security Expert Jeffrey Beatty

Qualcomm Solutions for Homeland Security

(Note: Although some extraneous material has been removed, the following is an unedited transcript of the session as it appeared to participants at the time.)

[theeditor] Hello and welcome to Transport Topics' first online chat session over our website, TTNews.com. I'm Howard Abramson, publisher and editorial director of Transport Topics, and the host of this session, which is sponsored by Qualcomm Wireless Business Solutions. Our guest today is Jeffrey K. Beatty, an expert on security issues and terrorism.

[beatty] Glad to be here. I have with me today one of my senior associates Captain Ray Brown, U.S. Coast Guard retired. Ray has a wealth of knowledge on terrorism and transportation security issues.

[theeditor] I'd like to ask the first question.

[theeditor] Obviously, many us believe that 9/11 changed all of our lives, and altered the way we do things in this nation. We are already being asked to submit to many more security checks at airports; it's harder to mail packages; freight companies are being asked to scrutinize their customers; and employers in the transportation industry are being asked to join in the anti-terrorism efforts.

[beatty] Howard, I think we are forever changed, or at least changed for a new generation. All over the country and in all sorts of industry segments, I see significant change that has come about of the result of people respecting the new reality o f terrorism. We must not forget that it takes terrorists months and years to plan operations and it would be wrong then to let our guard down after a few months of vigilance - just at a time when they would most likely prepared to attack.

[Dale Sheehan] Will security issues have an effect on how ORM's are going to be handled?

[jcarroll] What is your opinion of President Bush's new Homeland Security plan?

[beatty] This is a very useful well thought out plan. And while we talk about it I would like to invite all of our participants to look at Slide No. 3 of our Chat Session slides. For business purposes, it is not possible to stay at Level Red - full time. Red, represents a surge capability only when there is an eminent specific incredible threat. Orange, identifies the maximum sustainable security effort. Yellow, represents increased security measures. Now business can take threat informa tion from the Government and translate it into specific measures that they can employ at each level.

[Tony D] Jeff -With your experience-What over the road cargo-Nuclear Waste-Fuel (Gas or Aviation)-Chemicals etc poses the greatest threat to the American Public

[Scott Schilling] We conduct background checks on our drivers. In terms of hazardous material endorsements, do they indeed intend to run background checks on individuals seeking this endorsement? If so, when will the standards be published so we ca n ensure compliance prior to hiring an individual? Lastly, will individuals already hired be grandfathered in?

[beatty] For all participants, Mr. Sheehan, what does ORM stand for?

[jcarroll] What is the nation's greatest vulnerability to future attacks?

[beatty] It would be inappropriate to point out some of our greatest specific vulnerabilities in an internet forum like this, because of the concern that some of this information may become known by someone who could pose a risk or use this for the wrong interest. However, in general, we know that the transportation sector is of great interest to terrorists. They have targeted buses, subways, airliners, as well as regular automobiles and vehicle bombs. If we only worry about our greatest vulnerabilities, and put measures in place to reduce only those specific vulnerabilities, than we are inviting ourselves to be hit at our second and third greatest vulnerabilities. This is actually a great question, because it allows us to discuss the need for a broad based holistic approach to defeating terrorism. In laymen's terms, America needs us to be able to walk and chew gum at the same time. We can't just do one thing well, we need to many things well. And this can be done - without breaking the bank.

[tom] Do your believe there is any ARMED group in the US that has the intent and means to hijack a Explosives shipment?

[Tony D] Jeff -With your experience-What over the road cargo-Nuclear Waste-Fuel (Gas or Aviation)-Chemicals etc poses the greatest threat to the American Public

[beatty] The greatest risk of a terrorist attack on the ground is a package bomb or firearms attack, because those are the easiest operations to mount. And with a package bomb the perpetrator can be long gone before the bomb goes off. Historically, there are more than 100 package bomb attacks (i.e., a few pound to forty pounds of explosives) for every vehicle bomb attack.

[tcam] Right now our Commercial Drivers are providing numerous types of identification at our customers, the police, security etc. Is the government going to regulate or establish a common identification card for all commercial drivers?

[ACR] the bank is smaller now than it was 4 months ago

[Robert] And if these terrorists are willing to die in pursuit of their cause, isn't the range of potential targets and means of inflicting destruction so broad that we can't possibly hope to stop every threat? How can we afford as a nation afford to cover all the bases without 'breaking the bank.'

[jcarroll] Do trucks strike you as the greatest risk of a devastating terrorist attack on the ground? What are some attack scenarios using a truck? What's being done to prevent those scenarios?

[Tony D] I would think that fuel trucks-obviously marked-with supplier logos - would be high on our list for some protective devices or technology

[beatty] A truck or other vehicle bomb is certainly something we need to defend against. But let's keep it in perspective, trucks are only going to be sought after as weapons by terrorists that want or need to deliver thousands of pounds of explosives to one target. Car bombs are more prevalent and are used by terrorists to deliver hundreds of pounds of explosives to a target area. And while we are speaking about cars, let's remember the recent interest in suitcase nuclear bombs. It would be much more likely and easier for a terrorist to use a car to deliver a suitcase nuclear bomb than to use a truck.

[beatty] Today, let's limit our discussion to what can be done in the trucking industry. We have three major categories, they are (1) Technology, (2) Training, (3) Policies and Procedures. We must draw from a synergistic approach of all of these to help defeat the possibility and to deter terrorist attacks. For example, on 9/11 under the category of Technology, if we had the requirement of hardened aircraft cockpit doors that would have helped. But that alone would not have been enough to stop the attacks. We needed help in the Training category as well. For example, if pilots had been trained not to open the cockpit door and land immediately when under threat, law enforcement official on the ground could have respond and potentially resolved the crisis within the cabin. That too would have helped. But without the hardened cockpit door, the training alone would not have been enough. Under the category of Policies and Procedures, if the Policy had been in place for airport screeners to not allow box cutters onto an aircraft and if there had been Procedures to handle such incidents, that too would have helped. None of these things alone may have prevented these attacks from happening, but two more of them together would have likely prevented the attacks.

[beatty] Bringing this same idea to the trucking industry, we need to look at ways to use Technology, Training, and Policies and Procedures to reduce the possibility of a terrorist attack in our sector. For example: tracking technologies, locks, seals; coupled with improved driver training, modified and updated policies and procedures, all can reduce the possibility of someone taking a truck or a truck's cargo and using it as a weapon of destruction.

[jcarroll] For the participants, please view, in conjunction with the previous to see how policy, technology and training all play a role in the big picture.

[jcarroll] Slide Five /chat/identifyopacts.html

[ACR] Does slide 5 tell us that technology gives the most payback?

[john] In line with your comments about a triad of solutions (Technology, Training and Policies) Given that many US industries have taken advantage of the NAFTA agreements and designed distributed operations across the borders wtih Canada and Mexico,they could have significant costs in the form of dissruptions due to inspections delays, confiscated or held inventory/product due to questionable documentation etc. Do you envision government mandated processes that if complied with, will speed the flow of goods across "friendly" borders or will this be more likely left to the industry to provide reasonable, flexible solutions? In either case, what will Trucking companies need to be prepared to provide in the way of coordinated, readily accessible information and documentation?

[Tony D] I was more focused on fuel deliveries in residential neighborhoods where a small projectile-from a distance-could be devastating

[Robert] And if these terrorists are willing to die in pursuit of their cause, isn't the range of potential targets and means of inflicting destruction so broad that we can't possibly hope to stop every threat? How can we afford as a nation afford to cover all the bases without 'breaking the bank.'

[beatty] Stopping a suicide bomber is not easy. But it is possible. And the overwhelming number of attacks are not suicidal. A terrorist just doesn't show up on the day of the attack.

[beatty] The attack is proceeded by a number of operational acts over period of months if not years.

[beatty] These operational acts include: casing, rehearsals, and these acts are detectible - if you know what to look for.

[beatty] Part of our training program is to teach people what to look for. And when we do that we can succeed more often then fail.

[beatty] We lost on 9/11 to a low-tech high-concept attack

[MGOC] Pertaining to "Training," how can America's truck divers possibly be trained to identify and prevent a terrorist attack? Is this realistic?

[weh] Specifically to trucking, will we see from the federal government a definitive list of hazardous materials that are of terrorist concern so that other commodities & carriers can get about their business?

[beatty] When we become equally high-concept and understand how they mount their operations we can use technology. policies and pocedures and training to defeat them.Please take a look at Slide No. 6 .

[jcarroll] Please view slide six at /chat/opactstransit.html

[beatty] Slide No. 6 shows what some of these operational looks likes in the "intransit" portion of a trucking operation.

[beatty] There are more operational acts for different phases of trucking operations and these are the types of things that go into the training portion of the Highway Watch - America's Trucking Army.

[Robert] Good ideas but the technologies cost money. Most of the 450,000 carriers out there are small businesses, mom & pop types that run on pretty thin margins already. Is the government prepared to help smaller carriers pay for stepped up security? With soaring insurance costs, such measures could drive a lot of smaller truckers out of business.

[beatty] Good question. Let me pass the first part of this hot potato over to Marc Sands and I'll follow-up with the remainder. Marc ?

[beatty (Marc Sands)] Communications equipment and services costs have been coming down over the last five years. Making them more affordable for small and mid-sized fleets. For a wider adoption, it may be necessary for Government to provide incentives for carriers to invest in technology that provides both productivity and security benefits.

[Dale Sheehan] Slide six has some great awareness ideas but are these ideas being driven home within the trucking sector?

[ACR] What kind of incentives?

[beatty] Jeff here, thanks Marc. The key is to recognize that cost is cost. And as part of our anti-terrorism action plan "ATAP" we are seeking Government's asistance to provide incentives for industry members to adopt technologies that are effective against terrorism.

[jcarroll] Do you believe America's Trucking Army is a realistic tool for preventing terrorism? Is it worth the $$ to train truck drivers to spot terrorists, and how many truck drivers can realistically be trained? Do you believe America's Trucking Army is a realistic tool for preventing terrorism? Is it worth the $$ to train truck drivers to spot terrorists, and how many truck drivers can realistically be trained?

[beatty] Yes it is. Nobody knows more about what looks wrong or unusual in the industry than a truck driver. We can train more than 3 million truck drivers in a very short period of time, one to two years, once the program is fully funded. By the way, there are two main missions for America's Trucking Army, (1) make sure no truck is used as a weapon, (2) to observe and protect our National infrastructure, bridges, tunnels, etc. There is no more cost effective way to accomplish these two objectives than to have as the base of your program - America's Trucking Army.

[beatty] In addition, I want to draw your attention to Slide No. 4. This is the reporting format that members of America's Trucking Army are going to be asked t use.

[jcarroll] Refer to slide 4 at /chat/trucksreport.html

[jcarroll] Note to users, if you remain idle for 20 minutes or more the chat session will automatically disconnect you...

[beatty] This report will go to our expanded Highway Watch Operation Center, where it will be disseminated to appropriate local state and federal agencies in real time.

[Jay] What, if any, technologies do you forsee the federal government requiring trucking operations to adopt? Much like the background check requirement for drivers hauling hazmats, do you believe that such measures as satellite tracking of hazardous loads will be mandated in the near future?

[beatty] Company Proprietary information is protected in the Highway Watch Operations Center while critical safety or security information

[beatty] ... is passed to the appropriate local, state and federal agencies.

[Scott Schilling] Any news on Hazardous Material Endorsements on a license and any background checks that will be performed by the DMV prior to issuance?

[MarkH] Other countries (Israel, UK) have had to deal with terrorists for some time. What technologies and procedures have they found effective for their truckers to use?

[Richard] Cargo theft seems to be on the rise, particularly with "high value" loads. There is some thought in the trucking industry that these thefts are being used to fund terrorist activities. Is the government giving any attention to this possibility and can we expect more assistance is fighting off cargo theft if this is the case?

[beatty] It is very possible that theft funds terrorism. There have been recent arrests involving cigarette hijacking and smuggling that the Government claims have funded terrorist cells.

[beatty] We recognize that this is a real problem and as a result we have developed check lists and procedures to help guard against it. Please take a look at sample check list provided on Slide No. 7

[MGOC] What about shipping nuclear waste and nuclear fuel by truck? Isn't this just an open invitation to terrorists?

[beatty] Highway Watch training emphasizes and reinforces company policies that are similar to Slide No. 7.

[beatty] Now to Marc for a comment on technology related to cargo theft and high-value loads.

[beatty (Marc)] Some of the same technology that can provide homeland security benefits to prevent terrorism can also be applied to the cargo theft problem. In this way, there is a potential value proposition for the carriers, shippers and for the Government to provide incentives for investment in technology. This is another opportunity for a productivity/economic benefit that can be leveraged through investments in security.

[weh] What will be the disqualifying records from an FBI or INS point of view on background checks?

[beatty] Good question. The Government has not yet told us what those disqualifying items will finally be. We expect that they will be similar, but perhaps slightly less stringent than the ones applied to the aviation industry.

[beatty] Keep an eye on Transport Topics for when this information becomes public.

[Tony D] Are there technologies used in the military that would be applicable in the trucking industry to prevent cargo explosion or incineration?

[jcarroll] At the end of the day, despite all of the expense for new security measures, there really is no guarantee that terrorists won't be able to use a truck as a weapon of mass destruction, is there. Look at the Oklahoma City bombing … a leased truck and farm chemicals …. Is there really any way to stop terrorists?

[beatty] Yes. In this case, if the security personnel at the Federal Building in OKC had recognized the elements of the truck bomb "attack profile" McVeigh would have been challenged as he left the vehicle behind and departed the area. That would h ave bought ten minutes of time to evacuate the building and perhaps even capture McVeigh and turn the bomb "off". This was a training issue.

[beatty] The rental community have made changes to their policies and procedures in the wake of the McVeigh attack. And, note that our national consciousness has been raised to the point where the recent attempt to purchase ambulances and emergency equipment was thwarted.

[beatty] So we are making progress and seeing examples where the operational acts at the beginning of the terrorist-attack cycle can be detected and disrupted.

[Jerry] Hence Mr. Carrolls commet the Trucking Industry will have a much higher expense of hiring qualified drivers and the time it takes to get a driver into a truck through background checks, MVR checks,security checks, etc, the time to get a driver in a truck can and has taken up to a month. What are your thoughts on this?

[beatty] That's too d*** long.

[beatty] We are not satisfied with that timeframe and are working to shorten timeframes. We are having modest success at this point.

Security Chat Session Slides

Below you will find seven slides presented during the July 24, 2002 chat session with ATA Security Expert Jeffrey Beatty.

Note: Click on each slide for a larger view.
Slide One: Early Warnings.
Slide Two: Truck Bomb Scenario
Slide Three: Homeland Security Advisory System
Slide Four: TRUCKS Report
Slide Five: Identify Individual Operational Acts
Slide Six: Operational Acts in Transit
Slide Seven: Enroute Checklist

[beatty] This is a priority of ours and we will stay on it.

[beatty] Thanks for the question and hang in there.

[Tony D] That's why I raised the issue of fuel trucks earlier as I see them as a somewhat easy target and very vulnerable to small arms fire from a distance

[Tony D] Are there technologies used in the military that would be applicable in the trucking industry to prevent cargo explosion or incineration?

[Eric Lien] What long term changes will be seen at border crossings & what will the impact be long term to trucking? At the southern & northern border?

[beatty] First of all, the Canadian Trucking Association is part of our ATAP.

[beatty] We are looking for ways to speed the crossings of trucks at both borders.

[beatty] Government is working this problem as well. And we expect to see a joint Government industry approach that involves pre-cleared loads, established and known operators and companies, known shipper programs, etc., where vehicles that pose les s likelihood of threat are expedited accross borders.

[Dan Lang] We are talking about trucks as weapons, the way the airliners were used. But might there not be even greater value to terrorists in acquiring trucks -- which are ubiquitous in our landscape -- for use in moving people and materials around the country. How might we spot that kind of activity?

[Richard] Any idea on when, if ever, the trucking industry will have access to the NCCI database?

[Jerry] The trucking industry currently under most for hire carriers has a thourough process for screening CDL drivers. Back ground checks,MVR reveiw, Work Comp Review,Criminal Investigation check,etc do you feel this process is recreating itself or recreating the wheel? Do you forsee a single identification method/system for drivers that could be accepted everywhere?

[beatty] Now to Marc.

[beatty] Marc... use of communications technology RFID tags and transponders can help play a role in providing pre-clearance of vehicles at the border.

[Tony D] That's why I raised the issue of fuel trucks earlier as I see them as a somewhat easy target and very vulnerable to small arms fire from a distance

[jcarroll] What role do you see technology playing in helping the industry improve security?

[beatty] I'll let Marc answer this one. For starters, truckers can leverage their cell phones for use in security. E-911 services are being rolled out in the U.S. E-911 will allow the 911 dispatcher to identify the position location of the emergency caller. In addition, trucking fleets can leverage their satellite communications and tracking systems to provide additional security with out-of-route alerts, emergency, panic button notification, driver authentication, and potentially remote shut-down of stolen or hijacked vehicles.

[James Anderson] Is there a central point where I can find government regulations regarding requirements for Transportation Security, i.e., HAZMAT, fuel, et al? - Jim Anderson

[jcarroll] Do we have to become a police state in order to protect ourselves from terrorists?

[beatty] Here is a question for Ray Brown. Ray …Certainly not, what we have to do is make security awareness a way of life - rather like personal hygiene, looking both ways before crossing the street, and eating three squares a day. Just a France, Italy and Great Britain have for years lived with the threat of terrorism, without losing their democratic ideals, we Americans need to become more watchful. Terrorists are not ten feet tall, they have expend a lot of time and effort before mounting an operation, and if we have our wits about us we will be able to delay and disrupt them.

[Scott Schilling] Whether or not a plan is implemented and training performed, is there any talk in DC regarding company liability in the unfortunate event something happens indirectly involving that company?

[richie] mr.beatty i can beleave so many states are not jumping on the band wagon of the truck watch program ,is the fed's pushing this issue or letting the states go on there own time table? i live in new york and was there on 911 helping

[beatty] What do the Israelis do to make sure trucks aren't used as bombs? Can the US learn anything from them???

[Bill] Has any consideration been give to the fresh produce that could easily be tainted enroute via the vent doors? I am major produce hauler and would appreciate any ideas or thoughts. Thanks

[weh] What can port truckers do to prevent terminal gate security clearance from further hindering their ability to earn a living?

[Tony D] Ms. Carroll's notion of POLICE STATE is not far fetched and where in your opinion Jeff is the best place to start. Does the trucking industry need to bear the full cost burden or can the government provide some finanancial support

[Tony D] Jeff-what is Mr. Brown's feeling about roll on-roll off freight containers arriving by ship and delivered by truck-is there a threat issue here

[beatty] Ray... Big Problem. There are lots of drugs and illegal aliens coming into the country this way. The sea is a big highway and what comes in by see flows on our interstate highway system. No real solution to the container tracking problem is in the immediate future

[Eric Lien] I hear and read a lot about new technologies, trained behaviors, new processes that will help truckers prevent future terrorist attacks. How will these be funded? Who burdens the cost of future technology? Who compensates for lost productivity during security training? The time delayed background checks? etc. Where the airlines levy a security surcharge to its passengers, the trucking industry can not levy an additional surcharge to its users (shippers). Thoughts?

[beatty] But let's remember that Timothy McVeigh in OKC and Ramsey Yousef in the 1993 World Trade Center (WTC) bombing did not need imported containers. The threat is already here, inside our borders.

[beatty] Accounting for containers would be tough for the containers too, as there is a long chain of custody. There are easier ways.

[beatty] Now to Marc...

[beatty (Marc)] Similar to addressing pre-clearance of loads at the border for trucks, smart-tags or RFID tags as electronic seals on containers as well as satellite communications and tracking systems for intransit visibility can help address this security issue with containers. And also improve overall supply-chain management.

[Tony D] I assume that these bulk containers we see on the road also carry fuels or explosive mixtures from overseas also and therefore pose a problem

[beatty] Now to Jeff...

[beatty] Please view slide six at http/chat/opactstransit.html

[beatty] Remember earlier we talked about "operational acts" using containers to transport locally available explosives or other available material increases the number of operational acts that a terrorist would need to perform to press home his attack.

[beatty] Terrorists really seek to minimize the number of operational acts in each attack, because each operational act is a potential of detection by law enforcement, transportation officials, and all members of the cargo trucking industry. In short, the more operational attacks involved in the attack the more likely the attack will fail.

[jcarroll] What plans are being formulated to deal with the aftermath of a terrorists attack using a tractor/trailer? Based on the current mood of the American public if there is an attack using tractor/trailers, or even a perceived attack, the public will demand and possibly enforce themselves that all trucks be stopped, searched and prevented from reaching their destination. This will be catastrophic for the US economy. Without previous plans and alternatives it could take weeks for the truking industry to get back to normal. Is anyone trying to develop contingency plans just in case?

[beatty] Al Qaeda has shown that they can launch multiple truck bomb attacks. Just take a look at Slide No. 2 at /chat/truckscenario.html where there were 5,000 casualties in a 30 minute period in two separate East African countries, 700 miles apart.

[beatty] To continue... Take a look now at slide No. 3

[Tony D] Ms. Carroll raises a strong point as one could view a terrorists success mode as being able to limit-reduce or alter over the road cargo shipments and mode of operation

[beatty] The Homeland Security advisory system on the left takes us up through the highest level of prevention which is Red.

[beatty] The chart on the right shows two additional phases: Black and Purple.

[beatty] Black, are the measure that we all must have in place to deal with an ongoing terrorist incident.

[beatty] These are the measure that New York city took on the morning of 9/11. We are working with State Trucking Associations, State Emergency Management Agencies and the DOT to develop plans to live with the consequences to live with a consequences of a successful attack.

[beatty] We cannot stop trucks after such an attack, like they stopped airplanes on 9/11.

[beatty] Imagine city dwellers looking at trucks backed up on the highway not delivering food or fuel.

[beatty] Food riots are a real possibility. Rest assured, we recognize the need for planning here and have embarked on this course. But we are only at the beginning of the process.

[Tony D] Can we be proactive in this instance and seek technology that protects the most vulnerable cargo platforms traveling over the road like fuel-oil etc

[beatty] The Purple phase, deals with the recovery after a terrorist attack. This equates to your business recovery plan. This too must be done in conjunction with State, local and Federal emergency managers and State and National trucking associations

[beatty] The idea is to stabalize and restore.

[beatty] I want you to take a look at slide No. 1. http/chat/early_warning.html

[beatty] The plume of smoke on this slide might just as easily been generated by a vehicle bomb. In fact, a samller plume existed on this exact site in 1993.

[beatty] Read the Quote.

[beatty] Heed the Quote

[beatty] They have told us their intent. They have demonstrated their capability. They are serious and we must be equally as serious to defeat them.

[Tony D] Is a multiple attack scenario more likely in the trucking industry or are we to expect random attacks on fuel and the like

[James Anderson] I would expect DOT to be given a greater role in random truck and other cargo inspections, probably under the purview of Homeland Security. This would, of course, necessitate a larger workforce for DOT. What is your opinion on this?

[BA] Airline security is more advanced than trucking security. Yet the majority of their security checks and balances have come in response to an unforeseen situation or act. What crystal ball do we have to predict and prevent a terrorist attack using trucks?

[jcarroll] Now, some closing thoughts from Transport Topics Editorial Howard Abramson…

[jcarroll (Howard)] Thanks to Jeff Beatty and his people at Total Security Services International. Thanks to all of you for what proved to be a lively and provocative interchange. And a special thanks to Mark Sands and Qualcomm Wireless Business Solutions for sponsoring our first online chat session

[Tony D] Jeff-Thank you for your time and cooperation


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