Learning E-Commerce Transportation From the Masters
Three business studies released this spring suggest that the fierce competition between United Parcel Service and FedEx Corp. is making shippers happy and providing other carriers with an excellent tutorial on how to use electronic commerce.
According to a Morgan Stanley Dean Witter survey of shippers, three FedEx divisions and two from UPS comprise five of the nation’s six most capable transportation units in terms of e-commerce. The firm’s Equity Research division interviewed 250 shippers in various segments of the economy to come up with its findings.
Other subsidiaries of the two rivals placed high: UPS Logistics was fourth and FedEx Ground, formerly RPS Inc., was sixth. In between was Con-Way Transportation Services, a part of CNF Inc., which came in fifth.
 | Ranking of E-Commerce Capabilities | |
| Company | Rank |
| FedEx Corp. | 7.6 |
| FedEx Logistics | 7.5 |
| United Parcel Service | 7.5 |
| UPS Logistics | 7.3 |
| Con-Way Transportation Services | 6.8 |
| FedEx Ground* | 6.6 |
| Expeditors Intl. | 6.6 |
| Roadway Express | 6.5 |
| Schneider National | 6.4 |
| DHL Worldwide Express | 6.4 |
| Airborne Express | 6.4 |
| Yellow Freight System | 6.4 |
| Source: Morgan Stanley Dean Witter * formerly RPS, Inc. | |
Surveyors concentrated on the largest users of freight transportation in the United States.
FedEx received an average ranking of 7.6 out of a possible 10 — tops among the group. Tied for second place were FDX Logistics and UPS; each had a score of 7.5.
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For the full story, see the June 19 print edition of Transport Topics. Subscribe today.
