Missouri CDL Holders Have Electronic Options
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Rather than waiting in line, Missouri commercial driver license holders now can submit their self-certifications and updated medical examiner certificates electronically via email or fax to the state Department of Revenue for processing.
“The new electronic submission option was implemented in response to ongoing requests from commercial drivers to provide them with a remote submission option,” Anne Marie Moy, spokesperson for Missouri Department of Revenue, told Transport Topics.
As of June 2, Missouri had 255,473 valid CDL holders in the state. Moy noted the state processed 70,000 updated medical certificate transactions annually through in-person visits to local offices.
She said the new electronic options won’t require additional fees, but current system limitations at DOR for processing electronic submissions are more cumbersome for staff than in-person transactions.
“This electronic medical certificate update option will be a tremendous convenience for commercial drivers, while also reducing the number of in-person transactions. This should result in shorter wait times for driver license transactions in license offices across the state,” Moy noted.
This should result in shorter wait times for driver license transactions in license offices across the state.
Anne Marie Moy, Missouri Department of Revenue
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One impetus for the new options was the recent passage during the 2023 Missouri General Assembly of two related Senate bills authorizing the state to process medical examiner’s certificates for CDL holders by mail, fax, or email in addition to in-person visits to offices.
“Knowing this was a Missouri legislative initiative, which was Truly Agreed and Finally Passed in Senate Bills Nos. 167 and 171, further supported this initiative. Allowing this process to be distributed among the department’s contract license offices, provided better access to localized service for the applicants,” Moy said.
Parson
Although the legislation was signed by Gov. Mike Parson on June 7 to take effect Aug. 28, DOR has began handling new electronic medical certificate updates since May 22, Moy noted.
DOR Director Wayne Wallingford announced the changes May 23 after his department discovered a need to make the process of maintaining a CDL more convenient and worked with legislators to “eliminate an unnecessary burden” for state CDL holders.
“This is just one in myriad ways we are working to better serve the 6 million Missourians who depend upon the services we provide,” Wallingford said.
He explained that only allowing in-person visits “often required truck drivers to take time off work or risk getting stalled roadside — perhaps even in another state — due to certificate expirations.”
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CDL holders also will benefit from another DOR efficiency improvement since it recently awarded a contract to develop and implement an integrated motor vehicle and driver licenses system.
“As part of this new system, a more streamlined submission process will no longer require the applicants to personally submit compliance documents to the license offices and also eliminate the processing fee altogether,” Moy said. “This will comply with the Federal Motor Carrier Safety Administration’s medical examiner’s certification integration regulation scheduled to take effect on June 23, 2025.”
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