Penske Truck Leasing Introduces Mobile Remote Service Check-In
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Penske Truck Leasing has introduced a remote service check-in through a mobile app upgrade, the company announced July 27.
The feature enables truck drivers to remotely check in their vehicles for scheduled preventive maintenance or repairs. Penske noted in the announcement the feature will help maximize social distancing while providing drivers convenience and speed.
“This new addition to the Penske Driver app is part of our ongoing efforts to help keep customers and their drivers connected, safe and informed,” Sherry Sanger, executive vice president of marketing at Penske Transportation Solutions, said in a statement.
The Penske Driver app, launched in 2017, assists with full-service truck leasing, contract maintenance and commercial truck rental. The new in-app process enhances in-person and kiosk processes.
Penske also has made changes to its rental reservation, pick-up and drop-off procedures and increased the frequency of vehicle and facility sanitization. In addition, the company is positioning associates outside many locations to greet and direct customers. — Transport Topics
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