Rush Truck Centers Launches Online Ordering System for All-Makes Parts

At the recent TMC Annual Meeting, Rush Truck Centers announced the launch of RushCare^® Parts Connect, a new, easy-to-use online parts ordering system which provides customers the ability to shop for parts for all makes and models of heavy- and medium-duty trucks.

“We are proud to expand our support to customers with RushCare Parts Connect, giving them fast, convenient access to the parts they need, 24/7,” said W.M. “Rusty” Rush, Chairman, Chief Executive Officer and President of Rush Enterprises, Inc.  “Because this system has the ability to link to our customers’ full parts and service history, it helps ensure they find the parts they need to complete the job the first time,” he added.

With RushCare Parts Connect, customers have access to hundreds of thousands of in-stock part numbers in Rush Truck Centers’ $250 million parts inventory.  Additionally, they have the ability to search millions of genuine OEM and all-makes replacement parts in the most comprehensive database of parts information available.  The system provides personalized results based on each customer’s parts and service history with Rush Truck Centers and provides related and alternate parts options with each search.

“RushCare Parts Connect is the same tool our parts professionals use to search parts and place customer order everyday – so they see what we see,” said Mike Eppes, Managing Vice President of Parts at Rush Truck Centers. “We’ve worked with our suppliers to provide full-color imagery, VMRS data and specifications, making it easy to navigate and search so our customers can use it to shop for parts wherever and whenever is most convenient for them,” Eppes explained.

“RushCare Parts Connect has made parts purchasing much easier for us,” said Jess Miller, Vice President, Diamond Trucking.  Brad Ritter, Shop Manager, Diamond Trucking added, “Being able to find the part I need, day or night, and arrange to have it delivered where it is needed, has been incredibly beneficial to us.  Since we’ve begun using it, it has become a primary source for parts for our entire fleet,” he said.

New customers can visit www.rushtruckcenters.com and click on Shop Parts to create an account.  Existing Rush Truck Centers customers can easily link their account via the same Shop Parts link.  When a customer logs in, the system automatically finds the Rush Truck Center connected with the customer account to search for local inventory.  Customers can search and filter results by full or partial part numbers, and access features and benefits, price and availability.  If the part the customer is searching for isn’t in stock locally, they can check inventory at any Rush Truck Centers location across the country.  When the part is located, customers can pick it up at their nearest Rush Truck Center or have it delivered or shipped to their home or business.

“We are proud to offer our customers unparalleled reach and scale for heavy- and medium-duty truck parts,” said Eppes.  “RushCare Parts Connect is the natural extension of the superior service our trained parts professionals provide each and every day,” he added.

To learn more about this comprehensive online parts ordering system or to get started, visit www.rushtruckcenters.com/parts-connect.

Rush Truck Centers, the premier solutions provider to the commercial vehicle industry, is the largest network of truck dealerships in North America, with more than 120 locations in 22 states. These vehicle centers, strategically located in high traffic areas on or near major highways throughout the United States, represent truck manufacturers, including Peterbilt, International, Hino, Isuzu, Ford, and Mitsubishi.  They offer an integrated approach to meeting customer needs — from sales of new and used vehicles to aftermarket parts, service and body shop operations plus financing, insurance, leasing and rental.  The Company also provide CNG fuel systems, telematics products and other vehicle technologies, as well as vehicle up-fitting, chrome accessories and tires.  Visit us at www.rushtruckcenters.com and www.rushtruckcentersracing.com, and on Twitter @rushtruckcenter and Facebook.com/rushtruckcenters.