UPS Boosting Asian Operations Centers

UPS Inc. announced plans Tuesday to boost its global post-sales service options by expanding a field stocking location network in India and enhancing its Asia logistics customer support center in the Philippines.

“Despite current economic conditions, Asia continues to be a global manufacturing hub and market research indicates Asia’s contract logistics market could overtake North America’s in the next five years,” said Brad Mitchell, president of UPS Logistics & Distribution.

UPS’s network of field stocking locations provides critical logistics support to companies that must respond quickly to customer service needs, such as high-tech electronic firms, the company said in a statement.

UPS will expand its presence in India with plans for more than 130 FSL’s through an agency agreement with AFL, one of India’s leading logistics and domestic transportation service providers.

The expanded network will benefit customers requiring close-to-customer field stocking facilities and a transportation network to support same-day, Next Flight Out and next-business-day delivery of critical service parts.

UPS will also boost its customer service through a new Asia Service Parts Logistics support center in Clark, Philippines. Operating around the clock, the center provides UPS’ customers in Asia with prompt support and visibility for orders with real-time status.

UPS is ranked No. 1 on the Transport Topics 100 listing of U.S. and Canadian for-hire carriers.