VTNA Introduces New Premium Service Offering
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Volvo Trucks North America announced its Volvo Blue Contract service offering, a premium plan for new trucks intended to improve uptime, assist in optimizing performance and simplify maintenance management for customers and dealers.
It replaces existing maintenance plans currently offered to customers buying new trucks, according to Greensboro, N.C.-based VTNA, a unit of Volvo Group.
“The Volvo Blue Contract is more comprehensive than any third-party maintenance offering, reducing total cost of ownership, and is supported by more than 400 Volvo Trucks authorized dealer touchpoints across North America,” said Mike Furst, director of contract services and leasing technology solutions.
Furst
Volvo Blue Contract includes:
• 74-point inspection and oil analysis.
• All scheduled engine maintenance, including valve adjustments.
• All scheduled aftertreatment maintenance, including DPF cleaning.
• All scheduled transmission and scheduled axle maintenance.
• All scheduled chassis maintenance.
• Fan belt tensioner and accessory drive belt tensioner replacements.
• Alternator coverage.
Customers can either pay for the plan on a recurring basis or upfront with the purchase of their truck, either billed directly or through their dealer. Customers financing through Volvo Financial Services can bundle the Volvo Blue Contract with their truck payment on one invoice.
Furst told Transport Topics, “For trucks already in operation, they will continue to remain on their current service plans, and Volvo Trucks is working with customers and dealers on solutions for future service contracts.” — Transport Topics
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