Exchanges, OEMs Vie for Parts Market
The mice of the truck parts industry are finding niches to sell used and specialty merchandise over the Internet and through independent parts distributors. However, they don’t particularly want to cross the path of the industry’s elephants. OEMs have well-established networks and are very protective of them — not only of their relationships with dealers, but also of the dealers’ relationships with their customers.
The purveyors of online parts exchanges say the Internet makes it possible to cut procurement costs and equipment down time. OEMs and the online exchanges are essentially in a race to automate their distribution networks and consequently save buyers money.