UPS Offers Full Visibility for Freight Pickups
UPS Freight, the less-than-truckload division of UPS Inc., said Tuesday it was offering a new feature to allow customers full visibility of LTL shipments.
The new feature will allow customers to see when pickups are scheduled, inform them when a driver is en-route and notify them when pickups are complete.
UPS Freight said it was the first major LTL carrier to provide this level of visibility and control for the pickup process.
Customers ordering LTL pickups online can receive near-real time notifications to up to five different email addresses to keep parties associated with the shipment fully informed.
“The pickup process is a key part of shipping LTL freight,” said Jack Holmes, president of UPS Freight. “Whether you are a shipper, receiver or third party, insight into the pickup process is powerful information that allows businesses to stay informed and run more efficiently.”
Pickup notifications are free and available immediately to customers who log onto the company’s website to schedule LTL pickups.
Starting in January, it will also be available for customers scheduling LTL freight pickups in UPS WorldShip and My LTL Freight.
UPS Inc. is ranked No. 1 on the Transport Topics 100 listing of U.S. and Canadian for-hire carriers.
