Retailers Offer ‘Returnless Refunds’ to Reduce Shipping Fees
Returnless refunds are a tool that more retailers are using to keep online shoppers happy and to reduce shipping fees, processing time and other ballooning costs from returned products.
Amazon, Target and Other Retailers Ramp Up Holiday Hiring
Retailers are ramping up hiring for the holiday season, but fewer seasonal employees are expected to be taken on this year to help customers in stores and assemble online orders in warehouses.
Amazon Reports Boost in Quarterly Profit to $13.5 Billion
Amazon reported a boost in its quarterly profits Aug. 1, but the company missed revenue estimates, sending stocks lower in after-hours trading.
Amazon Deemed Responsible for Hazardous Third-Party Items
Amazon is responsible under federal safety law for hazardous products sold on its platform by third-party sellers and shipped by the company, a U.S. government agency ordered July 30.
Thousands of Drivers File Arbitration Claims Against Amazon
NEW YORK — Thousands of delivery drivers filed legal claims against Amazon on June 11, alleging the company’s classification of them as independent contractors has led to unpaid wages.
Amazon Sees Strong Q1 Results Driven by Cloud-Computing Unit
NEW YORK — Amazon reported strong results for the first quarter, driven by growth in its cloud-computing unit and a new surge of advertising dollars from its Prime Video streaming service.
At Amazon Fresh, Smart Carts Are In, ‘Just Walk Out’ Is Out
NEW YORK — Amazon is removing Just Walk Out technology from its Amazon Fresh stores as part of an effort to revamp the grocery chain.
Amazon Beats Revenue and Profit Expectations for Q4
Amazon on Feb. 1 reported better-than-expected revenue and profits for the fourth quarter, driven by strong consumer spending during the holiday shopping season.
Amazon Profits, Revenue Surge in Q2
NEW YORK — Amazon on Aug. 3 posted better-than-expected revenue and profits for the second quarter, sending its stock higher in after-hours trading.
Amazon Fresh Offers Grocery Delivery to Non-Prime Members
Amazon has begun offering its Fresh grocery delivery service to customers who aren’t Prime members.