Grocery Delivery Helps Costco Edge Amazon in Consumer Satisfaction Survey
Costco Wholesale Corp. may be a latecomer to e-commerce, but consumers love it even more than Amazon.com, according to a customer satisfaction survey released Feb. 26.
February 26, 2019Opinion: Amazon Innovations Force Supply Chain Change
Although widely regarded as innovative, Amazon’s business model has caused disruptive change, whether to its direct competitors or specific industries.
February 19, 2019Retailers Turn to Logistics Providers to Help Manage Returns Process
For online retailers, one of the challenges with the reverse logistics process is knowing what to do once items are returned. Some products could be returned to a finished goods warehouse whereas defective ones could go to a location to refurbish or recycle the product.
January 8, 2019Logistics Companies Aim to Ease Returns, Keep Costs Low Amid E-Commerce Rise
As the continued rise of e-commerce increases the number of product returns, retailers and shippers are working to ease the returns process to boost customer satisfaction. They’re doing so by turning to logistics providers for technology and services that can optimize their reverse logistics networks and keep costs low.
January 8, 2019Namaste Extends Stake in Cannabis Provider Pineapple Express
Cannabis e-commerce company Namaste Technologies has announced its entrance into a share purchase agreement of an additional 34% equity stake in Pineapple Express Delivery, a same-day cannabis delivery provider in Canada, according to a Dec. 17 press release. Namaste previously acquired shares from Pineapple Express in June 2018, and it now owns 49% of the latter company’s outstanding common shares.
January 7, 2019Walmart Gives Jet.com Facelift With Eye on Urban Shoppers
Walmart Inc. has refurbished its Jet.com site to cater even more to the city dwellers who make up the bulk of its shoppers.
September 13, 2018Faster Delivery of Nearly Everything Is the Next Big Thing
NEW YORK — Waiting is so yesterday. Shoppers increasingly want their orders to arrive at their doorsteps as soon as they click a button, whether it’s a hot meal, groceries or a sofa. In response, retailers are betting big on delivery services to drop off packages faster.
June 29, 2018E-Commerce Growth Boosting Demand for Reverse Logistics
As e-commerce volumes continue to grow, customer returns of products ordered online also are rising at a rapid clip, a trend that is increasing the need for efficient reverse logistics processes to control costs.
March 29, 2018‘Rapid-Fire’ E-Commerce Demands Better Neighborhood Roads, C.H. Robinson Exec Says
The prevalence of e-commerce will intensify the need for good neighborhood roads in addition to well-fortified interstates, according to an executive with third-party logistics provider C.H. Robinson.
March 15, 2018Fulfillment Centers Promise Special Delivery for E-Commerce Subscriptions
E-commerce keeps growing as consumers enjoy the convenience of shopping online and receiving packages at their door. One segment driving that growth is subscription-based online merchants marketing consumer goods ranging from household items to specialized products.
March 8, 2018