Perspective

As the year comes to a close, it’s a natural time for companies to look at what worked in 2019 and what didn’t, and make plans for the year ahead. For some companies, taking a hard look at their order fulfillment workflow — and ways it might be streamlined in 2020 — is a New Year’s resolution to consider.

The emerging technology of augmented reality is becoming more viable for fleets that want to recruit and retain technicians.

When the laws governing the trucking business inevitably change, those who show up and speak up can help bring change for the better.

Blockchain technology is capable of providing end-to-end transparency about where food originated and traveled, which can help reduce the risk of foodborne illness and the cost of produce contamination.

California’s recent passage of a law that will limit when and how a business can contract with an owner-operator for trucking services is causing concern.

The biggest change in the recruiting process for drivers and technicians is more emphasis on aptitude and attitude, says Kari Beeson of Transervice Logistics Inc.

Diversity is a core tenet of any high-performing team, and its importance is heightened the faster a company grows. This is especially true in the logistics and freight-matching world, says Lily Shen of Transfix.

From Randy Guillot: The business of moving freight is all about connection. The connection between shipper and carrier, between driver and vehicle, between technician and engine — all of these are critical.

ATA President Chris Spear: Throughout our lives, we rely on a multitude of goods and services to prosper as individuals and as a nation. But no industry is more central to that story than trucking.

Barry Pottle writes: One of the things I’ve learned about trucking is you need to appreciate the journey. It was a lesson I took to heart at 18 when I started my career in this industry as an owner-operator, and one that served me well in my time as American Trucking Associations chairman.